Items may be returned within 14 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.
Returned items must be unused, unworn, and in their original condition. Any items showing signs of use, damage, or that are missing original packaging will not be accepted for return.
The customer is responsible for paying return postage costs. We recommend using a tracked service as we cannot be held responsible for items lost in transit. Original delivery charges are non-refundable.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5 working days and returned to your original payment method.
To initiate a return, please email us at designsbyv24@gmail.com with your order reference and reason for return. We will provide you with the return address and further instructions.